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[UPD] initial commit

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Madanil
2026-10-28 13:45:42 +07:00
commit b47e392df3
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39
gmn_freshservice/security/gmn_freshservice_security_v01.xml Normal file
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<?xml version="1.0" encoding="utf-8"?>
<odoo>
<!-- ============================================================
MODULE CATEGORY: Freshservice
Muncul sebagai section header di tab Access Rights form User.
============================================================ -->
<record id="module_category_freshservice" model="ir.module.category">
<field name="name">Freshservice</field>
<field name="description">Modul Analisis Bottleneck &amp; Audit Trail Tiket Freshservice</field>
<field name="sequence">25</field>
</record>
<!-- ============================================================
GROUP 1: Viewer / Agent IT (Read-Only)
- category_id menghubungkan group ke category Freshservice
- sequence 10: tampil pertama di dropdown
============================================================ -->
<record id="group_freshservice_user" model="res.groups">
<field name="name">Viewer / Agent IT</field>
<field name="category_id" ref="module_category_freshservice"/>
<field name="implied_ids" eval="[(4, ref('base.group_user'))]"/>
<field name="comment">Hak baca (Read) pada seluruh tiket, audit trail, percakapan, dan hari libur. Dapat mengakses wizard bottleneck report untuk generate laporan Excel.</field>
</record>
<!-- ============================================================
GROUP 2: Supervisor / IT Manager (Full CRUD)
- category_id menghubungkan group ke category Freshservice
- sequence 20: tampil kedua di dropdown
- implied_ids mewarisi group_freshservice_user
- user_ids otomatis menambahkan administrator
============================================================ -->
<record id="group_freshservice_manager" model="res.groups">
<field name="name">Supervisor / IT Manager</field>
<field name="category_id" ref="module_category_freshservice"/>
<field name="implied_ids" eval="[(4, ref('group_freshservice_user'))]"/>
<field name="users" eval="[(4, ref('base.user_root')), (4, ref('base.user_admin'))]"/>
<field name="comment">Hak penuh (CRUD) serta hak mengeksekusi sinkronisasi API, manual override, impor hari libur, dan ekspor laporan bottleneck.</field>
</record>
</odoo>

12
gmn_freshservice/security/ir.model.access.csv Normal file
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id,name,model_id:id,group_id:id,perm_read,perm_write,perm_create,perm_unlink
access_freshservice_ticket_user,freshservice.ticket.user,model_freshservice_ticket,gmn_freshservice.group_freshservice_user,1,0,0,0
access_freshservice_ticket_manager,freshservice.ticket.manager,model_freshservice_ticket,gmn_freshservice.group_freshservice_manager,1,1,1,1
access_freshservice_ticket_stage_log_user,freshservice.ticket.stage.log.user,model_freshservice_ticket_stage_log,gmn_freshservice.group_freshservice_user,1,0,0,0
access_freshservice_ticket_stage_log_manager,freshservice.ticket.stage.log.manager,model_freshservice_ticket_stage_log,gmn_freshservice.group_freshservice_manager,1,1,1,1
access_freshservice_ticket_conversation_user,freshservice.ticket.conversation.user,model_freshservice_ticket_conversation,gmn_freshservice.group_freshservice_user,1,1,1,1
access_freshservice_ticket_conversation_manager,freshservice.ticket.conversation.manager,model_freshservice_ticket_conversation,gmn_freshservice.group_freshservice_manager,1,1,1,1
access_freshservice_holiday_user,freshservice.holiday.user,model_freshservice_holiday,gmn_freshservice.group_freshservice_user,1,0,0,0
access_freshservice_holiday_manager,freshservice.holiday.manager,model_freshservice_holiday,gmn_freshservice.group_freshservice_manager,1,1,1,1
access_freshservice_holiday_import_wizard_manager,freshservice.holiday.import.wizard.manager,model_freshservice_holiday_import_wizard,gmn_freshservice.group_freshservice_manager,1,1,1,1
access_freshservice_ticket_bottleneck_wizard_user,freshservice.ticket.bottleneck.wizard.user,model_freshservice_ticket_bottleneck_wizard,gmn_freshservice.group_freshservice_user,1,1,1,1
access_freshservice_ticket_bottleneck_wizard_manager,freshservice.ticket.bottleneck.wizard.manager,model_freshservice_ticket_bottleneck_wizard,gmn_freshservice.group_freshservice_manager,1,1,1,1
1 id name model_id:id group_id:id perm_read perm_write perm_create perm_unlink
2 access_freshservice_ticket_user freshservice.ticket.user model_freshservice_ticket gmn_freshservice.group_freshservice_user 1 0 0 0
3 access_freshservice_ticket_manager freshservice.ticket.manager model_freshservice_ticket gmn_freshservice.group_freshservice_manager 1 1 1 1
4 access_freshservice_ticket_stage_log_user freshservice.ticket.stage.log.user model_freshservice_ticket_stage_log gmn_freshservice.group_freshservice_user 1 0 0 0
5 access_freshservice_ticket_stage_log_manager freshservice.ticket.stage.log.manager model_freshservice_ticket_stage_log gmn_freshservice.group_freshservice_manager 1 1 1 1
6 access_freshservice_ticket_conversation_user freshservice.ticket.conversation.user model_freshservice_ticket_conversation gmn_freshservice.group_freshservice_user 1 1 1 1
7 access_freshservice_ticket_conversation_manager freshservice.ticket.conversation.manager model_freshservice_ticket_conversation gmn_freshservice.group_freshservice_manager 1 1 1 1
8 access_freshservice_holiday_user freshservice.holiday.user model_freshservice_holiday gmn_freshservice.group_freshservice_user 1 0 0 0
9 access_freshservice_holiday_manager freshservice.holiday.manager model_freshservice_holiday gmn_freshservice.group_freshservice_manager 1 1 1 1
10 access_freshservice_holiday_import_wizard_manager freshservice.holiday.import.wizard.manager model_freshservice_holiday_import_wizard gmn_freshservice.group_freshservice_manager 1 1 1 1
11 access_freshservice_ticket_bottleneck_wizard_user freshservice.ticket.bottleneck.wizard.user model_freshservice_ticket_bottleneck_wizard gmn_freshservice.group_freshservice_user 1 1 1 1
12 access_freshservice_ticket_bottleneck_wizard_manager freshservice.ticket.bottleneck.wizard.manager model_freshservice_ticket_bottleneck_wizard gmn_freshservice.group_freshservice_manager 1 1 1 1