79 lines
3.2 KiB
Python
79 lines
3.2 KiB
Python
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# -*- coding: utf-8 -*-
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"""Test untuk memastikan pembagian tanggung jawab (responsibility bucket)
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dan laporan tiket berjalan dengan benar.
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Data expected value diambil dari tiket #9658 yang sudah disetujui.
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Test ini hanya jalan kalau fixture tiket #9658 sudah di-install.
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"""
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from odoo.tests.common import TransactionCase
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class TestResponsibilityRules(TransactionCase):
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@classmethod
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def setUpClass(cls):
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"""Siapkan model Ticket supaya bisa dipakai di semua test."""
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super().setUpClass()
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cls.Ticket = cls.env['freshservice.ticket']
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def _ticket_9658(self):
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"""Cari tiket #9658 di database. Return kosong kalau belum ada."""
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return self.Ticket.search([('external_ticket_id', '=', '9658')], limit=1)
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def test_acceptance_1_eight_buckets_sum_to_total(self):
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"""Cek 8 bucket tanggung jawab. Jumlah jam masing-masing bucket
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harus cocok dengan nilai expected, dan total semua bucket
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harus sama dengan grand total.
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"""
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ticket = self._ticket_9658()
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if not ticket:
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self.skipTest('Approved Freshservice fixture for ticket #9658 is not installed.')
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values = {
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'internal': 30.70,
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'it_hold': 10.74,
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'customer': 31.34,
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'user_after_auto_resolve': 29.89,
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'needs_verification': 36.72,
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'scheduled_meeting': 13.26,
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'third_party': 27.22,
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'resolved_idle': 0.0,
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}
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actual = {key: 0.0 for key in values}
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for log in ticket.stage_log_ids:
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key = log.override_responsibility or log.responsibility
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if key in actual:
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actual[key] += log.duration_hours or 0.0
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for key, expected in values.items():
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self.assertAlmostEqual(actual[key], expected, places=2, msg=key)
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self.assertAlmostEqual(sum(actual.values()), sum(values.values()), places=2)
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def test_acceptance_2_as_of_and_overrides(self):
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"""Pastikan tiket punya field first_ack_at dan
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first_meaningful_response_at (waktu respon pertama).
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"""
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ticket = self._ticket_9658()
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if not ticket:
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self.skipTest('Approved Freshservice fixture for ticket #9658 is not installed.')
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self.assertTrue(all(hasattr(ticket, field) for field in (
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'first_ack_at', 'first_meaningful_response_at',
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)))
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def test_acceptance_3_bucket_invariant(self):
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"""Cek invariant: total jam dari semua bucket harus sama
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dengan total jam dari semua stage log. Tidak boleh ada
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jam yang hilang atau dobel.
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"""
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ticket = self._ticket_9658()
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if not ticket:
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self.skipTest('Approved Freshservice fixture for ticket #9658 is not installed.')
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bucket_names = {
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'internal', 'it_hold', 'customer', 'user_after_auto_resolve',
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'needs_verification', 'scheduled_meeting', 'third_party',
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'resolved_idle',
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}
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bucket_total = sum(
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log.duration_hours or 0.0
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for log in ticket.stage_log_ids
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if (log.override_responsibility or log.responsibility) in bucket_names
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)
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self.assertAlmostEqual(bucket_total, sum(log.duration_hours or 0.0 for log in ticket.stage_log_ids), places=2)
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