[UPD] update logic fdd tdd

This commit is contained in:
Madanil
2026-10-21 16:54:17 +07:00
parent dd44452fa1
commit 24c7ea9447
20 changed files with 126 additions and 27 deletions

View File

@@ -314,7 +314,7 @@ class FreshserviceTicketStageLog(models.Model):
delay_cause = fields.Selection([
('it', 'Agent'), ('user', 'User'), ('none', 'None'),
], string='Delay Cause', default='none')
automatic_responsibility = fields.Selection(related='responsibility', readonly=True)
automatic_responsibility = fields.Selection(related='responsibility', string='Tanggung Jawab Otomatis', readonly=True)
override_responsibility = fields.Selection([
('internal', 'Agent Active Work'), ('it_hold', 'Agent Hold & Discussion'), ('customer', 'Waiting on Requester'),
('user_after_auto_resolve', 'Waiting on User After Auto-Resolve'),