[UPD] add dokumentasi fucntion

gmn_freshservice/tests/__init__.py

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+# -*- coding: utf-8 -*-
+"""Package test untuk modul GMN Freshservice."""
+from . import test_responsibility_rules

gmn_freshservice/tests/test_responsibility_rules.py

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+# -*- coding: utf-8 -*-
+"""Test untuk memastikan pembagian tanggung jawab (responsibility bucket)
+dan laporan tiket berjalan dengan benar.
+
+Data expected value diambil dari tiket #9658 yang sudah disetujui.
+Test ini hanya jalan kalau fixture tiket #9658 sudah di-install.
+"""
+from odoo.tests.common import TransactionCase
+
+
+class TestResponsibilityRules(TransactionCase):
+    @classmethod
+    def setUpClass(cls):
+        """Siapkan model Ticket supaya bisa dipakai di semua test."""
+        super().setUpClass()
+        cls.Ticket = cls.env['freshservice.ticket']
+
+    def _ticket_9658(self):
+        """Cari tiket #9658 di database. Return kosong kalau belum ada."""
+        return self.Ticket.search([('external_ticket_id', '=', '9658')], limit=1)
+
+    def test_acceptance_1_eight_buckets_sum_to_total(self):
+        """Cek 8 bucket tanggung jawab. Jumlah jam masing-masing bucket
+        harus cocok dengan nilai expected, dan total semua bucket
+        harus sama dengan grand total.
+        """
+        ticket = self._ticket_9658()
+        if not ticket:
+            self.skipTest('Approved Freshservice fixture for ticket #9658 is not installed.')
+        values = {
+            'internal': 30.70,
+            'it_hold': 10.74,
+            'customer': 31.34,
+            'user_after_auto_resolve': 29.89,
+            'needs_verification': 36.72,
+            'scheduled_meeting': 13.26,
+            'third_party': 27.22,
+            'resolved_idle': 0.0,
+        }
+        actual = {key: 0.0 for key in values}
+        for log in ticket.stage_log_ids:
+            key = log.override_responsibility or log.responsibility
+            if key in actual:
+                actual[key] += log.duration_hours or 0.0
+        for key, expected in values.items():
+            self.assertAlmostEqual(actual[key], expected, places=2, msg=key)
+        self.assertAlmostEqual(sum(actual.values()), sum(values.values()), places=2)
+
+    def test_acceptance_2_as_of_and_overrides(self):
+        """Pastikan tiket punya field first_ack_at dan
+        first_meaningful_response_at (waktu respon pertama).
+        """
+        ticket = self._ticket_9658()
+        if not ticket:
+            self.skipTest('Approved Freshservice fixture for ticket #9658 is not installed.')
+        self.assertTrue(all(hasattr(ticket, field) for field in (
+            'first_ack_at', 'first_meaningful_response_at',
+        )))
+
+    def test_acceptance_3_bucket_invariant(self):
+        """Cek invariant: total jam dari semua bucket harus sama
+        dengan total jam dari semua stage log. Tidak boleh ada
+        jam yang hilang atau dobel.
+        """
+        ticket = self._ticket_9658()
+        if not ticket:
+            self.skipTest('Approved Freshservice fixture for ticket #9658 is not installed.')
+        bucket_names = {
+            'internal', 'it_hold', 'customer', 'user_after_auto_resolve',
+            'needs_verification', 'scheduled_meeting', 'third_party',
+            'resolved_idle',
+        }
+        bucket_total = sum(
+            log.duration_hours or 0.0
+            for log in ticket.stage_log_ids
+            if (log.override_responsibility or log.responsibility) in bucket_names
+        )
+        self.assertAlmostEqual(bucket_total, sum(log.duration_hours or 0.0 for log in ticket.stage_log_ids), places=2)